Press Release: Announcing our New Cambridge, UK Office

Portland, Maine, Feb 1st 2023- RockStep Solutions, suppliers of the Climb™ platform for managing in vivo research, announced from their Portland, Maine headquarters the opening of their new UK subsidiary RockStep Solutions UK, Ltd. The subsidiary is based in Cambridge, UK, and led by Richard Coxon, Head of EMEA Operations. 

Coxon brings more than two decades of experience in leading digital transformations in Life Sciences R&D. He is now expanding the RockStep UK team of experts to advance the company’s objectives of leading the digitalization of Europe’s in vivo laboratories. 

“I’m incredibly excited to be leading this endeavor,” said Mr. Coxon when asked for his thoughts on the official opening of the Cambridge office. He continued, “every Pharmaceutical Company and Life Sciences research organization is on a digitalization journey in their labs because there is such a huge opportunity to gain efficiencies and create more robust processes. The in vivo labs have been particularly unloved over the years, lacking a specific and relevant cloud solution to start the transformation. Now with Climb™, in vivo labs have a comprehensive native cloud technology solution available to them that can be deployed in weeks and has been shown to create robust processes bringing up to 50% efficiency gains, helping break down the data silos which slow the delivery of new therapeutics to market. We’ve had huge success with many customers in the US, and now it’s time for the European drug companies and research organizations to take advantage of this groundbreaking cloud technology.” 

About RockStep

RockStep Solutions is a leading supplier of in vivo research and operations management software. Their flagship product, Climb™, is used by the pharmaceutical industry to improve research quality and increase operational efficiencies. Designed to address the challenges facing in vivo research by scientists and researchers with hands-on experience, Climb™ replaces spreadsheets, paper notes, and disconnected point solutions with a single software platform used across the entire lab. Climb™ provides the tools that research teams need to get their jobs done more efficiently, accelerating the pace of drug discovery. For more information, visit

Media Contact

Climb is designed to address the challenges facing in vivo research by scientists and researchers with hands-on experience.

Take control of your data and streamline lab operations with Climb!

Take the video tour or request a demo!

International Laboratory Animal Technician Week 2023

Do you have a favorite fairy tale? Maybe The Three Little Pigs or Goldie Locks brings back fond memories- or were you were more of a Snow White or Little Red Riding Hood fan? Magic captured our hearts at an early age and is a very fitting theme for 2023’s International Animal Technician Appreciation Week.

Upon hearing the theme was “Technicians Bring the Magic”, we can’t help but be reminded of an old classic- The Elves and The Shoemaker. If you’re not familiar, in its broadest strokes the story is about an old shoemaker who has seen some hard times making and selling shoes. One night as he’s closing up his shop, he realizes he only has enough materials to make one more pair of shoes! He sadly lays out his work for the next day, sensing the end of his shop is near.

However, when he returns the next morning he finds a brilliant pair of finished shoes— which he immediately sells for enough materials to keep making more. This pattern continues for many nights, with beautiful shoes magically appearing each morning and keeping the shoemaker’s shop in business. Eventually he decides to stay in the shop one night and see who has been making the magic happen.  ‘Lo and behold, elves have been coming in every night and working hard to create the beautiful shoes making his shop so successful.

While it can seem like all the remarkable new cures, treatments, and advancements in research are magical, they actually stem from the hard work and dedication Animal and Vivarium Technicians put in 24/7/365. In vivo technicians play a critical role in both the research process and ensuring the highest standards of care for research animals, enabling the “magic” of pharmaceutical innovation to happen.

At RockStep, we want to take a moment to show our appreciation for the Animal and Vivarium Techs around the globe and the tireless dedication they bring to both their institutions and the animals in their care. Sometimes it may seem like the work is being finished by elves, but we know better. To all the techs: we hope you enjoy the celebrations. Thank you so much for the work you do, advancing drug discovery for the benefit of us all!

Climb is designed to address the challenges facing in vivo research by scientists and researchers with hands-on experience.

Take control of your data and streamline lab operations with Climb!

Take the video tour or request a demo!

6 Common FAQs for Climb Customer Support

Customer Support

A blog article by Karissa Panzino

Climb is a collaborative research and operations management tool that is used to increase the efficiency of in vivo research and eliminate data silos. Climb has a large variety of functionality that allows it to be utilized across all areas of in vivo research management.

However, this also means that questions sometimes arise about what exactly can be accomplished using the software. Read on to explore some common FAQs that the Customer Support Team receives and how these requests are handled in Climb.

Continue reading “6 Common FAQs for Climb Customer Support”

Climb for Autoimmune Disease Research

Climb Dashboard

A blog article by Ashlie Reker, Ph.D.

Autoimmune diseases result from the inability of one’s immune system to differentiate between cells of the body or “self cells” and foreign cells or “non-self cells”. This can ultimately lead to the body launching an immune response against self-cells that are mistaken as foreign – that is, the body attacks itself.

Currently, 5-8% of the global population is afflicted with one of the 80 known auto-immune disorders, to include Lupus, Psoriasis, and Type 1 Diabetes, and historical evidence suggests these numbers will continue to rise (Fugger, L. et al., 2020; Dinse, G. E. et al., 2020). Genetics, intracellular signaling, lifestyle, environment, and their interactions have been identified as underlying mechanisms for the development of auto-immune disorders.

Continue reading “Climb for Autoimmune Disease Research”

Climb for Neuroscience

brain neurons

A blog article by Ashlie Reker, Ph.D.

Fairly recently, the field of neuroscience seemed to be suffering from brain drain  (Sifferlin, Alexandra, 2014; Markram, Henry, 2013). Advances in our understanding of how the central nervous system functions, and the physiological and behavioral manifestations of these functions, and dysfunctions, were slow. As a result, the development of innovative treatments for conditions bearing high burden of disease, such as neuropsychiatric disorders and dementia, were significantly lacking.

New technological innovations allowed for a resurgence in neuroscience research output, so much so that some have dubbed the 2010s as “The Decade of The Brain”.

Continue reading “Climb for Neuroscience”