We know what goes into making a great team, and we've built one!
Chuck graduated from San Francisco State University with a degree in Computer Science. He has spent the last decade as Director of Computational Sciences at the Jackson Laboratory, where he lead the Jax Colony Management System (JCMS) team and several other large scale laboratory information management projects. Prior to Jackson, he worked in the Space Astrophysics Group at UC Berkeley directing development of software systems for NASA spaceflight. Chuck brings his excellent leadership and management experience to the RockStep team.
Director of Technology
Abigail holds a degree in Biology from Shippensburg University. She has spent most of her 15 year software engineering career designing, building, and maintaining software systems for The Jackson Laboratory. Abigail served as the lead developer on the Jackson Laboratory’s Information Management System (JaxLIMS) and has contributed to the development of JCMS. She brings to the team an in-depth knowledge of information systems and data architecture, as well as a passion for building great software.
Manager of Sales and Marketing
Julie earned her B.S. in Microbiology from the University of Maine. Her past research includes developing detection sensors and assays for Bacillus spores, coliform bacteria, and viral potato pathogens. She brings over 20 years of sales experience to the team, leveraging both inbound and outbound customer relationships, as well as experience in creating digital marketing campaigns. Julie is passionate about implementing integrated marketing strategies that bring solutions to the scientific community.
Senior Research Analyst
Travis brings over 10 years of technical and research administration experience to the team. Prior to joining RockStep, Travis managed a neuroscience research laboratory at MIT, served as IT officer for a research funding organization, and conducted field biology for the US Forest Service. He is intimately familiar with the challenges of animal research, and is passionate about empowering researchers by streamlining their workflows and ensuring they have access to the data they need, when they need it. Travis holds a Master’s degree in IT from Harvard University Extension School and a BS from Bates College.
In the research laboratory environment, software is commonly limited by how and where it can be used. User interface screens are often difficult to learn and use. In addition, communication between the technician at the bench and the investigator are cumbersome and time consuming because the software does not allow instant communications and alerts. These factors contribute to time lags and unnecessary animal usage, and impose limitations on experiments in terms of time sensitivity and complexity. Researchers often miss windows of opportunity because of the limitations of their software.
We are driven to create software that enables science, rather than limits it. Our goal is to use what we’ve learned in our collective years of experience working in research laboratories to build software that is easy to learn, usable anywhere, and truly valuable to your research.
It is far better to adapt the technology to the user than to force the user to adapt to the technology.
How we deliver
We are a highly motivated and well rounded team with a proven software development process in place. We share a vision for simple, effective software and work hard toward that goal. To that end, we employ techniques such as:
- Continuous evaluation of new technologies
- Well documented, well tested functionality
- Open dialogue with end users
- Leverage integration with other systems