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Customer Testimonial: How Climb is Helping Streamline in vivo Research at a Global Pharma 

The increased complexity and accelerated pace of modern in vivo research has made it all but a requirement for laboratories to actively pursue digitalizing their facilities and processes to achieve a future-ready state. Legacy methodologies like tracking study data and samples in spreadsheets, on paper notes, or with disconnected point solutions cannot support the rigorous discovery research requirements of today.  

RockStep works with organizations of all sizes and disease areas looking to future-proof their research and data collection workflows and we recently connected with an Associate Director of Vivarium Services at a global pharmaceutical company to hear about her experiences with Climb.

Q: How has Climb improved your day-to-day efficiency?  

Associate Director: “It is much easier to keep track of the colony inventory. We work with aged mice, and it is extremely important to keep an accurate and up-to-date census.

Climb has allowed us to keep all of the information in one place (individual animal information, study reservations and clinical health reports) so that we can better keep track of our colony inventory.”

Q:  How has Climb helped your organization meet its goals? 

Associate DirectorBy using Climb, we have been able to capture more detailed in vivo study data. We have been able to keep more accurate colony records which has aided in study planning. 

Q: How has your experience been with Climb’s Support Team? 

Associate Director: “The Climb support team has been great. They have been quick to respond to our questions and requests as we introduced Climb on-site. They have worked really well with our IT team to develop some customized features.” 

Q: Is there anything else you’d like to tell us about your experience with Climb? 

Associate Director: “We have found Climb to be highly customizable and the interface is visually appealing. There is a learning curve, but the more you use Climb the easier it gets. It’s very helpful to have a super user who can really spend time getting familiar with the software.  

The Climb team has been great to work with. Climb has been a great addition to our vivarium operations and in vivo study teams.” 

Responses may have been edited for clarity.

RockStep is proud to work with forward-thinking organizations toward new treatments and cures for some of the most challenging diseases. We built Climb for the future of research- anticipating that complex diseases will have correspondingly complex research needs and designed Climb to help handle them.

Learn more about digitalizing your organization’s in vivo research with Climb or request a free demo today!

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