The term, Digital Transformation, describes a process in which an organization transforms from pencil and paper or basic digital tools like spreadsheets and stand-alone databases to become digitalized. A digitalized organization integrates appropriate data, logistics, and operations systems to create a seamless business management system built on digital information technologies and artificial intelligence. If done correctly, an organization that undergoes a digital transformation achieves double-digit operational efficiency improvements, reduces errors, and positions itself for scale. It is important to keep in mind that the transformation endpoint is not a fixed target; new technologies are continually integrated into the ecosystem. Thus, adopted architectures and technologies must be future-proof so that changing technologies can be introduced with minimal disruptions.
